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DMAS Mobile Crisis Response and Community Stabilization Provider Manual Training_10.28.2021














DMAS 23 Hour Crisis Stabilization and Residential Crisis Stabilization Unit Provider Manual Training
























Racial Equity

Other Updates


6/9/21 - From DMAS: Project BRAVO: Mental Health Services Manual

"DMAS and DBHDS are excited to announce that our newly named "Mental Health Services Manual" (formerly CMHRS Manual) has posted to the DMAS website and is official.  The new services, including Assertive Community Treatment, Mental Health Intensive Outpatient and Mental Health Partial Hospitalization Program can be found in Appendix D and E, respectively.  We will be going live with the first three services of Project BRAVO on July 1.  We want to thank every one of you for your assistance, guidance, feedback and general support as we walk this journey together to broaden our Behavioral Health continuum of care for the individuals that are Medicaid eligible in the Commonwealth of Virginia. Our work is not done though, as we have six (Multisystemic Therapy, Functional Family Therapy, Mobile Crisis, Community Stabilization, 23 Hour Observation and Residential Crisis Stabilization) additional new services to implement on December 1st and we look forward to working with you all over the next 5 months as we continue our Project BRAVO journey.

New Manual can be found here.
New/updated Service Authorization Forms can be found here."

6/8/21 - Psychiatric Residential Treatment Facility and Addiction and Recovery Treatment Services (ARTS) Rate Changes - Effective July 1, 2021

This communication is being sent on behalf of the Virginia Department of Medical Assistance Services (DMAS) -- The purpose of this bulletin is to inform Psychiatric Residential Treatment Facilities (PRTFs), Residential Levels of Care for the American Society of Addiction Medicine (ASAM) including Medically Monitored Intensive Inpatient Services (Adult), Medically Monitored High Intensity Inpatient Services (Adolescent) (ASAM Level 3.7), Clinically Managed High-Intensity Residential Services (Adult) and Clinically Managed Medium-Intensity Residential Services (Adolescent) (ASAM Level 3.5) and Clinically Managed Population-Specific High Intensity Residential Service (ASAM Level 3.3) facilities of rate changes mandated by the 2021 Appropriation ACT. All rate changes are effective July 1, 2021. Read More

6/8/21 - From Magellan Health: Service Request Authorization Updates

This email blast is in reference to the Funding for Psychiatric Residential Treatment Facilities (PRTF) Placements Draft Memo that is posted for public comment.

Magellan of Virginia has made changes to the Residential Initial Service Request Authorization (SRA), Residential Continued Stay Authorization and the Early and Periodic Screening, Diagnostic and Treatment (EPSDT) Residential Initial Form to align with this upcoming memo.  The following changes have been made: 

  • Residential Initial SRA Form – Question number 7 has changed.

  • Residential Continued Stay Form – Question number 7 has been deleted.

  • EPSDT Residential Initial – Question number 8 has been added.


The forms can be found on the Residential Program Process page. If you have approved forms to use in your Electronic Health Record (EHR), you will need to submit these updated forms to by July 1, 2021 for approval to begin using them July 8, 2021.  

If you have any questions, please go to and select Contact Us or call 1-800-424-4046.

6/8/21 - From Magellan Health: CSA Funding for Residential Providers
This update is in reference to the Funding for Psychiatric Residential Treatment Facilities (PRTF) Placements Draft memo that is posted for public comment and the Psychiatric Residential Treatment Facility and Residential Addiction Recovery Treatment Services (ARTS) Rate Changes – Effective July 1, 2021 communication.  Magellan has made some changes to our authorization process to align with the upcoming memo. ​More details.


6/3/21 -- The new service authorizations forms for the following services have been posted to the DMAS website here.

1. Initial and Continued Stay for Assertive Community Treatment
2. Initial and Continued Stay for Mental Health Intensive Outpatient and Partial Hospitalization
3. Updated Mental Health Services Registration Form
4. Updated CMHRS Continued Stay Form
5. Updated Initial Therapeutic Day Treatment Form

All forms are effective for service start dates on or after July 1, 2021


5/26/21 -- From the DBHDS Office of Licensing: In accordance with Project BRAVO and ASAM criteria, the Office of Licensing has begun issuing licenses to providers currently licensed to provide substance use disorder services and PACT or ICT services, who have submitted a completed abbreviated service modification. Please note these licenses will not go into effect until July 1, 2021. As new licenses are added, the CHRIS system will update overnight and will reflect any new services that have been added to your license. When entering a CHRIS report, the provider needs to ensure they are selecting their already existing licensed service, and not the service that will be effective July 1, 2021.

Act Now: DBHDS Announces May 15 Deadline for Licensing Requirements

Act now to meet the May 15, 2021 deadline related to Behavioral Health Enhancement (BHE) and the American Society of Addiction Medicine (ASAM) Levels of Care service modifications. DBHDS memo.

4/16/21: New Mental Health Services Provider Manual (formerly CMHRS Manual) posted for public comment. You will find the new BHE services in the following appendices:

1. Assertive Community Treatment (ACT): Appendix D;

2. Mental Health Intensive Outpatient and Mental Health Partial Hospitalization Program: Appendix E

3/23/20: DMAS - Crisis Stabilization

3/21: Anthem - Crisis Stabilization Authorization Changes

3/9/21: Information Regarding Contract Requirements for Medicaid Managed Care Organizations

HIPAA Security Standards: Organizational, Policies and Procedures and Documentation Requirements

Record retention requirements.

2/24/21: COVID-19 Flexibility Updates Through 4/20/2021

This memo sets out interim guidance from the Department of Medical Assistance Services (DMAS) to extend or discontinue federal and state authorities that allow regulatory flexibilities to providers during the public health emergency presented by COVID-19.

11/6/20 -  Virginia Medicaid: Recommendations for Therapeutic Day Treatment Service Delivery During COVID-19

07/01/20 - Medicaid Memo: Clarifications and Changes: Group-Based Service Delivery in Behavioral Health and Addiction and Recovery Treatment Services (ARTS) during the COVID-19 State of Emergency

Procuring PPE:

Makrite Model 9500-N95 without valve

Makrite 9500-N95 masks description and picture

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